The SureCommand Building Manager role provides a suite of features to perform administrative transactions related to the collection of lease amounts, view reports on the condition of the building, and direct the activities of all maintenance and administrative employees.
The SureCommand Custodian Role provides a suite of features to assist with the administration and inspection of the building's facilities and amenities. These features are designed to ensure the reliability and safety of equipment, view maintenance and cleaning schedules, and provide the ability to respond to tenant request.
The SureCommand system provides features and functions that help Building Administrators manage their properties scheduled, unscheduled maintenance and repairs. Building Administrators can view the list of maintenance work orders on one page and will be able to schedule snow removal, elevator repairs, pool inspections, HVAC diagnostics, and landscaping maintenance conveniently with the contractor communications feature.
The SureCommand system provides features that give Building Administrators the ability to communicate with the full list of tenants through text messaging and email. Building Administrators can use the communication system to post notices, invite tenants to meetings, perform digital votes, and request for tenant consultation. The SureCommand system records all sent communications under the tenant's unit profile for future reference purposes.
The SureCommand system helps to ensure that the building facilities are functional, comfortable, safe, sustainable, and efficient. Facility profiles include elevators, escalators, electrical rooms, fire prevention systems, security control systems, and HVAC systems. The SureCommand Facility Management system can help administrators record keep maintenance logs, upgrades, and technical information.
The SureCommand Amenities Management system can organize your buildings amenity usage through the amenities reservation system. Building administrators can schedule reservations for the buildings pool, party room, and recreational amenities. Residents can also have the option to use the organizations Customer Portal to find amenities with open reservations.
Managing parking spaces can be challenging for any building. The SureCommand Parking Management System displays the list of all parking space profiles, the reservation name, vehicle type, and activity history. The SureCommand Parking Management system can issue visitors a printed parking pass with your organizations' logo, time of expiration, and parking spot number. Visitor parking fees and time allowances can also be selected as options by building administrators.
The SureCommand System provides mail parcel recordkeeping and distribution management features. Building administrators can record all parcels received by mail or courier and notify customers by text message and email that their parcels are available for pick up. The notification can include a picture and the details of the parcel. When the customer picks up their parcel, administrators have the option to request a digital signature to verify the parcel was received by customer.
The SureCommand system provides features and functions that assist with the management of tenant leases. Building administrators can upload lease documents and record lease dates with automatic renewal notices, view the list of units, occupants, and balance of lease payments on one simple and convenient page. Tenants can conveniently make payments, sign leases, and request support through the Tenant Customer Portal. The SureCommand Lease management system can also process an automatic withdrawal of the lease amounts from the tenant's bank accounts.
The SureCommand Address Profile system gives building administrators an overview of the address's details and the ability to process building related transactions. Building administrators can view details like the year of construction, square footage of the building, number of floors, number of units, parking spaces and more. You can also record whether the unit is occupied by an owner or renter, attach items, attach parking spots, create a list of contacts and record activities.
The List of Properties page display the list of all building addresses under management and includes information about the types of building, occupancy, number of units, square footage, and the number of parking spaces. The List of Properties page also provides statistical information like vacancy rates and length of tenancy. The List of Properties page enables administrators to quickly access the building profile so they can view the building information, activities, and to perform transactions.
